Digital transformation expertise for the insurance sector

From the first time we met Mason Advisory were easy to do business with. They listened and understood our challenges. Throughout our engagement they constantly added value by offering good advice and sharing their experience.

Gerard Donovan, IT Service Delivery Manager, Skipton Building Society -

Mason Advisory were initially engaged for a relatively small piece of work to help define our requirements for the replacement of our legacy contact centre and telephony solution. Following the success of this engagement we have now developed a true partnership with them and see them as a fundamental part of our team helping to define our network and communications strategy going forward, with them supporting us on our WAN procurement, Teams Voice Deployment and Amazon Connect Contact Centre implementation.

Neil Arnold, former Chief Information Officer – Northumberland County Council

The level of capability deployed by Mason Advisory was a level above other consulting services I have experienced in the past. The people at Mason Advisory really care about the client, and go over and above to ensure client satisfaction.

Jonathan Gallacher, Head of PMO - The Weir Group

Mason Advisory were engaged to assist with a review of our network operations and strategy, they provided a first class service from statement of work to final presentation. Their engagement and rapid understanding of the business and technology really helped us feel like they were part of the team and their output has allowed us to turn a report into a solid action plan.

Steve Watson, CIO - Capita Customer Management Group

Mason Advisory supported us through our highest priority, and most complex, programme in recent times. They assessed, planned and delivered on their recommendations whilst enhancing our internal IT capabilities in a heavily regulated environment. What really stood out was their subject matter expertise, professionalism, flexibility and enthusiasm to keep us focussed and deliver to a hard deadline. We would not hesitate to work with Mason Advisory again and thank the team for their efforts.

Head of IT Operations and Development - Global SME bank

Having worked with Mason Advisory on a number of engagements I would have no hesitation in recommending them. Their professional approach, experience, and flexibility make success working with them an easily achievable outcome.

Peter Trainer, Service Delivery Director - Metropolitan Police Service

A very professional organisation and were able to draw on a variety talented staff to support our complex, changing and challenging requirements. They did what they promised and on time. Their values match ours. Mason staff modelled positive behaviours throughout their interactions with ours and this upheld their integrity as a high-quality organisation with high quality staff. You simply could not ask for a better outcome than a company that delivers on time, in budget and with great results

Director of Corporate Affairs - Healthcare Safety Investigation Branch

Mason Advisory was recommended to me and within a couple of weeks of making contact, they were on site for 5 weeks carrying out a thorough IT audit, hitting tight deadlines. What struck me is not just the technical and commercial ability of the staff, which is very impressive, but also how they can relate to and engage with people. The final report was excellent and exactly what I was hoping for, it gave clear costed recommendations with timelines and a roadmap to take British Cycling’s IT to a whole new level.

Chief Operating Officer - British Cycling

Mason Advisory delivered an excellent blend of business, technical and commercial skills coupled with a pragmatic approach focused on the real business needs of the organisation.

Martin Glenn, CEO - The Football Association

Mason Advisory, were professional from the start to the end of their assignment. I would highly recommend their services as I feel they have left us with a greater understanding of our challenges and how we overcome them.

Ian Hughes, Software Asset Manager - Rathbone Investment Management

The consultants at Mason’s integrated into our team like an extension of it, bringing strong planning and data analysis expertise. Their invaluable outside-in view gave a more rounded perspective to the solutions we co-developed. Having them in at the beginning made a real difference, particularly in terms of speed of execution, stakeholder management along the way and customer insight when it comes to delivery.

Jozsef Molnar, Head of IT End User Services - Syngenta

Mason Advisory used its extensive knowledge of different sectors to bring market-leading understanding of technology into our definition. The team’s considered consultative and professional approach provided us with a strong partnership and a great relationship, overall.

Malcolm Whitehouse - CIO - University of Manchester

Mason Advisory led the development of a new IT operating model which has provided the foundation for improved ways of working across the IT function. Throughout the engagement, they remained focused on understanding the client's need and delivering the desired outcomes, working seamlessly as trusted members of the senior IT Leadership Team. Highly recommended.

Stephen Herndlhofer, Head of Enterprise Architecture - Yorkshire Water

Mason Advisory quickly understood the challenges we faced and partnered us with a consultant who exceeded our expectations. Good quality, professional deliverables and practices have set the bar for our team since.

Richard Crofts, Head of Business Partnering - Rathbone Investment Management