Case studies

Case studies

Industries & Services
sourcing Life science

Facilitating change to simplify user experience and support evolving needs

Developing a network transformation strategy for a major consumer goods group, and supporting the search for the best supplier

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Industries & Services
sourcing it-service-management it-architecture Life science

Securing improved end-user services at lower cost for Syngenta

Reducing operational spend on deskside services and service desk provision by more than 40%, also increasing service quality

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Industries & Services
it-service-management it-architecture Life science

Supplier Performance and Cost

Using service analytics to drive better supplier management and IT decision making

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Industries & Services
operational-excellence energy-water

Yorkshire Water’s IT Demands

Facilitating change for Yorkshire Water with a new IT operating model, which provided clarity of purpose and improved ways of working

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Industries & Services
it-service-management Life science

Working with a large enterprise to reduce costs and enhance collaboration

Helping a large corporation identify cost savings and supporting the transformation of enterprise voice services

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Industries & Services
it-service-management Life science

Pharmaceutical Groups: Continuous Improvement

Supporting the IT team in developing, implementing and embedding tools and working practices to drive focus on continuous improvement

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