Case studies

Case studies

Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services

Mapping out the transformation of a major public service IT network

Building a detailed five-year plan for the modernisation of DWP’s IT network services

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Industries & Services

Irish Fire Service

Helping consolidate resources, processes and technical solutions to deliver a new, more robust national mobilisation solution

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Industries & Services

Yorkshire Water’s IT Demands

Facilitating change for Yorkshire Water with a new IT operating model, which provided clarity of purpose and improved ways of working

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Industries & Services

Government Departments

Providing quarterly comparative analysis to monitor the value for money offered by a multi-million-pound government service

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