Case studies

Case studies

Industries & Services

Upgrading IT governance, policies, procedures, and processes for a Russell Group University

Consolidating and optimising ISO/ITIL-compliant IT frameworks to support a full IT infrastructure transformation.

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Industries & Services

An award winning approach to transforming broadband connectivity and driving social value across Northumberland

Securing an innovative investment model to transform the council’s own end-of-life WAN upgrade into a region-wide high speed broadband rollout.

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Industries & Services

Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services

Helping a European bank gain a UK banking licence through IT transformation

Advising a bank, ahead of Brexit, on the IT strategy and governance needed to secure UK authorisation

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