Case studies

Case studies

Industries & Services

IT Support Benchmarking & Value Assessment for a leading global science-based agtech company

Identifying global IT support cost saving and end user experience improvement opportunities.

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Industries & Services

An award winning approach to transforming broadband connectivity and driving social value across Northumberland

Securing an innovative investment model to transform the council’s own end-of-life WAN upgrade into a region-wide high speed broadband rollout.

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Industries & Services

Helping a global healthcare organisation enhance its services to customers through strategic digital acquisitions

Technical due diligence to help our client select technology acquisitions to grow its digital healthcare portfolio.

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Industries & Services

Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre.

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Industries & Services

Facilitating change to simplify user experience and support evolving needs

Developing a network transformation strategy for a major consumer goods group, and supporting the search for the best supplier

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