Case studies

Case studies

Industries & Services

Supporting Pets at Home to reduce risk and enhance resiliency for their most critical services

Assisting Pets at Home in establishing IT Service Continuity and Disaster Recovery Test Plans for their most critical Services

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Industries & Services

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre, based on Amazon Connect, to support the Council’s Digital Transformation ambitions.

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Industries & Services

Helping a European bank gain a UK banking licence through IT transformation

Advising a bank, ahead of Brexit, on the IT strategy and governance needed to secure UK authorisation

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Industries & Services

Securing improved end-user services at lower cost for Syngenta

Reducing operational spend on deskside services and service desk provision by more than 40%, also increasing service quality

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Industries & Services

Mapping out the transformation of a major public service IT network

Building a detailed five-year plan for the modernisation of DWP’s IT network services

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Industries & Services

Supplier Performance and Cost

Using service analytics to drive better supplier management and IT decision making

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