Case studies

Case studies

Industries & Services
it-service-management operational-excellence it-architecture retail

Supporting Pets at Home to reduce risk and enhance resiliency for their most critical services

Assisting Pets at Home in establishing IT Service Continuity and Disaster Recovery Test Plans for their most critical Services

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Industries & Services
sourcing it-architecture government

Supporting Northumberland County Council to digitally transform how its customers interact with the Council

Developing a strategy and leading the subsequent market assessment, sourcing, architecture, and programme management for the roll-out of a new cloud contact centre, based on Amazon Connect, to support the Council’s Digital Transformation ambitions.

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Industries & Services
sourcing Health

Driving value from key IT supplier partnerships

Helping a global healthcare group measure and increase the strategic benefits from its IT partner relationships

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Industries & Services
operational-excellence it-service-management government

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services
it-architecture operational-excellence it-service-management financial-services

Helping a European bank gain a UK banking licence through IT transformation

Advising a bank, ahead of Brexit, on the IT strategy and governance needed to secure UK authorisation

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Industries & Services
it-architecture operational-excellence government

Mapping out the transformation of a major public service IT network

Building a detailed five-year plan for the modernisation of DWP’s IT network services

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