Case studies

Case studies

Industries & Services

Securing improved end-user services at lower cost for Syngenta

Reducing operational spend on deskside services and service desk provision by more than 40%, also increasing service quality

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Industries & Services

Supplier Performance and Cost

Using service analytics to drive better supplier management and IT decision making

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Industries & Services

Planning, managing and implementing an IT transformation programme

Implementing a new service management environment for a financial services organisation to transform the way it delivers IT services

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Industries & Services

The University of Manchester

Helping to develop one of the most significant programmes of IT modernisation across higher education in the UK

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Industries & Services

Yorkshire Water’s IT Demands

Facilitating change for Yorkshire Water with a new IT operating model, which provided clarity of purpose and improved ways of working

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Industries & Services

Working with a large enterprise to reduce costs and enhance collaboration

Helping a large corporation identify cost savings and supporting the transformation of enterprise voice services

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