Case studies

Case studies

Industries & Services

Helping Skipton Building Society drive ITSM transformation and enable ITSM maturity step change

Guiding the selection of a Cloud-based, future-proofed ITSM toolset to enable efficient, customer centric IT Service Management plus business-critical operational resilience.

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Industries & Services

Supporting Pets at Home to reduce risk and enhance resiliency for their most critical services

Assisting Pets at Home in establishing IT Service Continuity and Disaster Recovery Test Plans for their most critical Services

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Industries & Services

Creating a customer-centric technology organisation in a key public service

Supporting a major government department transform its technology and digital organisation to enable better business outcomes

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Industries & Services

Helping a European bank gain a UK banking licence through IT transformation

Advising a bank, ahead of Brexit, on the IT strategy and governance needed to secure UK authorisation

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Industries & Services

Securing improved end-user services at lower cost for Syngenta

Reducing operational spend on deskside services and service desk provision by more than 40%, also increasing service quality

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Industries & Services

Mapping out the transformation of a major public service IT network

Building a detailed five-year plan for the modernisation of DWP’s IT network services

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