Unlocking Insights: Mason Advisory's 2023 Service Management Industry Trends Report
Analysing client feedback, offering insights on improving services, reducing costs, enhancing employee experiences, and managing risks
Delivery is king: Without it, CDIOs are lost. But unless we also focus on ways of working, systematic issues are likely to degrade or derail delivery, with few real strategic improvements sticking. So if delivery is king, we believe that strategic effectiveness is queen.
Next-generation SD-WAN technology is delivering significant advantages within Policing. Opportunities for transformation don’t come often and it may take longer and be more involved than you think – we explore how to prepare for success.
How can Membership organisations and Professional Bodies best approach improving their technology provision to ensure current services are efficient and effective, whilst laying the foundations for a digital association?