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Insights

Industries & Services

Addressing the technology skills shortage in the legal industry

Technology skills in the legal industry are scarce and hard to retain. Mason Advisory can support you in establishing the foundations required to attract and retain the right talent, enhancing your ability to deliver your firm’s desired digital outcomes

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Industries & Services

When did IT Change Management become change prevention?

We regularly work with clients to help their IT Change Management activities transition from Change prevention to a more flexible, lighter, customer focused, Change enablement practice that drives accountability, and objectively balances risk with reward. This article provides an insight into our recommended approach.

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Industries & Services

SolarWinds cyber-attack - Securing your organisation

The recent Sunburst cyber-attack on software firm SolarWinds highlights only too well how security attacks are becoming more sophisticated; the growing use of third parties as a proxy for gaining access, and that (as in this case), it can take months before discovering that there has been a breach.

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Industries & Services

Resolving Incidents and Service Requests via Swarming Method – does it work?

The Level 1, 2 and 3 support model has been the go-to standard for the last 20+ years, providing a structured method for resolving Incidents and fulfilling Service Requests. Is it time for a rethink?

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Industries & Services

Does IT or Business drive your change agenda?

Our world is in constant change, and through globalisation and technology advancement, the pace of change and the impact it drives has significantly increased. Change activity is key to all organisations.

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Industries & Services

The Post-Covid Reality: IT’s Role in driving distributed working

As we get to grips with where businesses go now, how can IT maximise its role in architecting viable post-pandemic business models? This article series explores the trends, challenges and opportunities emerging from Covid, with strategic expertise to support IT leadership and the executive during the next steps of the journey.

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