Insights

Services

Insights

Industries & Services

Does data have the power to drive better policing?

Explore the complexities of measuring emergency call handling effectiveness in policing and the role of technology in enhancing service quality.

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Industries & Services

Strategic imperatives: Rethinking Service Design & Transition in Project Management

Unlock the potential of your projects with our comprehensive approach to Service Design & Transition. Learn more about how our tailored solutions can elevate your project success.

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Industries & Services

Simple strategic effectiveness for CIOs & CDIOs

Delivery is king: Without it, CDIOs are lost. But unless we also focus on ways of working, systematic issues are likely to degrade or derail delivery, with few real strategic improvements sticking. So if delivery is king, we believe that strategic effectiveness is queen.

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Industries & Services

Don’t leave it too late to start the procurement of your next generation WAN service

Next-generation SD-WAN technology is delivering significant advantages within Policing. Opportunities for transformation don’t come often and it may take longer and be more involved than you think – we explore how to prepare for success.

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Industries & Services

Unlocking Insights: Mason Advisory's 2023 Service Management Industry Trends Report

Analysing client feedback, offering insights on improving services, reducing costs, enhancing employee experiences, and managing risks

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Industries & Services

Membership in the Digital Age: Navigating challenges for membership growth with modern technology insight

Exploring the journey of digital transformation that enables professional bodies and membership organisations to thrive and grow in the digital age.

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