Insights

Insights

Industries & Services
it-architecture

Safeguarding the future: Tackling endpoint security in the post-Covid reality

Read article four of the 'Post-Covid Reality' series. In our previous article we examined the complexities of retrospectively auditing, optimising, and governing end user devices and technology. Across these operations lies the need to ensure that endpoints are properly secured to guard against multiple threats – especially as home working becomes more prevalent. So, what are the key issues to consider?

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Industries & Services
it-architecture

The new network: Refreshing connectivity strategies for a post-Covid world

Read article five of the 'Post Covid Reality series'. Whave highlighted some of the key issues involved in equipping end users to deliver in a post-pandemic environment. But none of these can be properly addressed without fit-for-purpose connectivity. Here, the strategy may need to be significantly rethought to ensure that the Covid response does not impact negatively on future efficiencies.

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Industries & Services
it-architecture

End user services: Managing the future of post-Covid working

Read article 6 of 'The Post Covid Reality series' - Our series of articles on the post-Covid reality has, so far, tackled the issues IT will need to address in a new culture of remote working. Joined up thinking will be important to ensure that the needs of end users (and hence customers) are met. Across hardware, software, security, connectivity, and governance, the service management model also needs reinvigorating to ensure it aligns to, and drives forward, emerging priorities and working practices.

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Industries & Services
it-architecture

The changing face of IT governance in the post-Covid reality

We’re reaching the conclusion of our post-Covid reality series , which has explored all aspects of the IT response journey, from deploying virtual resources to restructuring end user services. Running through that journey is the issue of governance – perhaps the most crucial, yet tricky, area to address as we emerge from the pandemic and look to the future.

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Industries & Services
it-architecture

What next for IT? Five strategic lessons for the post-Covid reality

Concluding our series of articles on the post-Covid reality, we explore five common themes that should be considered across the end user and broader IT strategy, with lessons that can be applied by IT and business leaders now to tackle challenges and embrace opportunities in the future.

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Industries & Services
it-service-management operational-excellence

Navigating how to “get things done” within organisations. It’s time to simplify!

This is the first in our series of three Service Management articles - Organisations typically place the onus on their people to navigate their organisation’s various service teams to “get things done”. This can drain productivity and impact morale. Creating clear and simple engagement methods across the enterprise can significantly improve effectiveness.

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