Insights

Insights

Industries & Services

Insight 3 of 4 – Memberships in the Digital Age: How to unleash the power of data with knowledge & insights

Maximising data as a crucial asset for driving business growth in Membership organisations and Professional Bodies: An Exploration

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Industries & Services

Insight 4 of 4 – Memberships in the Digital Age: Crafting a digital experience to attract and retain the next generation

Exploring how creating the right digital experience will allow Membership organisations and Professional Bodies to attract and retain the next generation of members

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Industries & Services

Service Management tools: should I manage in-house or via a partner?

What’s involved in managing a Service Management platform and should you manage in-house or outsource to a third-party partner?

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Industries & Services

Requesting Software – How to provide a positive user experience while maintaining control

With SaaS products expected to soon overtake desktop installed software, what approach can be taken to balance a positive (and fast) user experience with financial, risk and compliance controls?

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Industries & Services

XLAs – Putting ‘feeling’ into the service experience

XLAs (Experience Level Agreements) have been a hot trend in recent years. But what are they and do they deliver any meaningful value?

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Industries & Services

Scaling digital service to transform healthcare delivery

Embracing standardised DDaT solutions across multiple Integrated Care Systems (ICSs) partners unlocks the advantages of operating at scale. Join us in exploring these prospects and the strategic implementation strategies.

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