Re-thinking digital transformation for the post-pandemic age

Read Sean Hale’s latest article published by Municipal Journal, the market leading information, intelligence, and news resource for anyone who needs to know about the UK’s local authorities.

This distinguished publication offers unrivalled coverage of local government and public sector matters. Its readership is primarily chief executives, senior managers, elected officials and private sector executives working for, or with, local authorities throughout the UK. Municipal Journal is known for its website, themj.co.uk, its leading weekly magazine, The MJ, and its flagship conferences, events, and data products.

This article, written by Mason Advisory Principal Consultant, Sean Hale, offers a deep dive into how local government currently has a prime opportunity to re-think digital strategies for the post-pandemic age – and embed change that will truly stick.

Transforming digital strategy has been firmly on the agenda since 2018, when leading local authorities and partners launched the Local Digital Declaration, which pledged to build “a future where technology is an enabler – not a barrier – to service delivery”. But, in Sean’s experience, achieving meaningful digital transformation is a complex business demanding a fresh, cross cutting perspective throughout the organisation and across the supply chain. Until now, this remains a challenge that we have not fully solved.

Sean discusses some of the cultural and strategic barriers to effective digital transformation, highlighting key opportunities, questions, and strategies that digital leaders can apply when getting to grips with future proofing their strategies. In particular, he explores these key issues:

• How can local government identify the right changes, make those changes effectively and, crucially, ensure that the changes deliver sustainable value?
• Why courage and transparency both matter when examining organisational challenges, strengths, and opportunities.
• The importance of embracing and resourcing efficiency opportunities, both within the organisation and across the supplier ecosystem.
• Why continuous improvement and a connected culture play a vital role in delivering effective digital transformation.

Articles on themj.co.uk are available on a subscription basis, so if you are already a subscriber to Municipal Journal you can log straight in to access Sean’s thought leadership. New subscribers will enjoy not only Sean’s article, but free access to thousands of news, opinion, analysis, and best practice resources for local government.

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