ITSM 2023: Discover the Future of IT Change Management with Sammy Allanson and Chris Good


November 2023

ITSM23 is a prominent IT Service Management event, offering valuable insights, expert speakers, and networking opportunities to explore the latest trends and innovations in IT Service Management

Our colleagues, Sammy Allanson  and Chris Good are set to take the stage on the first day of the itSMF UK Conference, Monday, November 13th, from 13:50 to 14:35 (Track 2, Premier Suite).

Their session, titled ‘When did IT change management become change prevention?’ delves into the paradox where change management practices can often hamper an organisation’s ability to respond to market conditions, while also contributing to around 80% of major incidents.

This session will dissect the root causes behind these delays and issues, while providing recommendations on how to enable change while protecting service.

Explore the full conference agenda here:

Find out more about our Service Management offerings, or to speak to Chris or Sammy email to discuss further.

You can also click here to view our services.