Assurance

Providing independent health checks and risk assessments on critical IT projects, at any stage.

There are times when IT leadership needs the reassurance of independent and expert opinion. We offer a wide range of assurance services to establish confidence in strategic and operational activities, with a specific focus on cost, performance, risk, delivery and compliance. Our tried-and-tested methods allow clients to understand the challenges and risks around their projects and services and the practical measures they need to take to resolve them. We match specific Mason Advisory experience and skills to the specialist areas of assurance to ensure that the IT management team has the best available insights, allowing us to provide:

Project health check

Our health checks cover all aspects of a project during a 1–3-week assessment. This provides the IT management team with a comprehensive understanding of the problems and challenges affecting a project’s performance, and also provides remediation plans and support.

Project risk assessment

We help to identify project risks through short, focused workshop-based assessments carried out with the project team. These identify and quantify risks and their impact, as well as defining countermeasures.

IT risk assessments

Working with IT leadership teams, we use workshops to understand the risks facing IT, to quantify these risks in IT and business terms, and to work through high-level plans to address them.

Application and infrastructure audit

Detailed audit activities enable IT teams to evaluate the performance of IT service components and the effectiveness of their management.

Business continuity and disaster recovery assessment and planning

Mason Advisory can review either the full IT estate or specific services to assess their design and implementation to support business continuity. We can also help to develop business continuity strategies, and undertake table-top disaster recovery assessments, as well as supporting the development and testing of disaster recovery plans.

Technology and service testing

Bespoke tests for technology and services provide reassurance that these are operating in accordance with requirements for processes, service levels, performance, and security.

Due diligence

We support acquisition and collaboration partnerships through our due diligence services, covering both technical and commercial aspects.

Service management health check

We can provide detailed health checks on a particular service management process; an assessment of the effectiveness of a service wrap; or an evaluation of the whole service management organisation – including its processes, governance and tools. Our health check process recommends ways to address challenges and make the most of opportunities.

Performance and cost benchmarking

IT services can be assessed for their performance and costs relative to similar services consumed by other organisations. This high-level, indicative comparison helps IT leadership teams understand the value being delivered by their investments.

Billing audit and analysis

Our detailed reviews of billing for individual IT services ensure that services being consumed are being charged correctly and that appropriate controls are being carried out to ensure cost optimisation takes place.

Service optimisation

For both application (consumption and licensing) and infrastructure (utilization and licensing) services, our optimisation reviews help ensure that organisations are achieving best value for money.

Contract management support and contract reviews

Mason Advisory’s independent contract reviews ensure that terms and conditions are consistent with industry practice and support the IT organisation’s objectives. We can also help to develop contracts and improve internal management of agreements that are in place.

Our impartial but inclusive approach ensures that businesses and service providers deliver effective IT solutions that support business needs, deliver against contract expectations, and meet service level agreements.

 

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